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Payment policy
Last updated: September 18, 2026
Secure checkout
Checkout runs on HTTPS through Shopify Checkout. We do not store full card numbers on our servers.
Payment methods
When offered at checkout, we accept:
- Visa
- Mastercard
- Maestro
- UnionPay
- Shop Pay
- Apple Pay
- Google Pay
Available methods can depend on device, browser, and location. Checkout always shows what you can use for that order.
All prices are in USD. See our Shipping Policy for free US shipping.
Refunds
Approved refunds return to the original payment method — see our Return & Refund Policy.
Store name: The Cross Boutique
Company name: Shoplex Solutions s.r.o.
Company Address: Příčná 1892/4, Nové Město, 110 00 Prague 1, Czech Republic
Company nr. (IČO): 29718325
VAT (DIČ): CZ29718325
Phone: +1 786 228 4156
Email: support@thecrossboutique.com
Monday to Friday | 09:00 – 17:00 (PST)
Weekends | 11:00 – 16:00 (PST)
We aim to respond to your inquiries within 24 hours.
Fulfillment: United States orders are fulfilled through our fulfillment partner (3PL). Shoplex Solutions s.r.o. / The Cross Boutique is the merchant of record.
You can also reach us through our contact page.
Contact Information
- Store name: The Cross Boutique
- Company name: Shoplex Solutions s.r.o.
- Company Address: Příčná 1892/4, Nové Město, 110 00 Prague 1, Czech Republic
- Company nr.: 29718325
- VAT nr.: CZ29718325
- Phone: +1 786 228 4156
- Email: support@thecrossboutique.com
- Monday to Friday | 09:00 – 17:00 (PST)
Weekends | 11:00 – 16:00 (PST)
Fulfillment: United States orders are fulfilled through our fulfillment partner (3PL). Shoplex Solutions s.r.o. / The Cross Boutique is the merchant of record. Returns: email support@thecrossboutique.com for the return shipping address after approval.
We aim to respond to your inquiries within 24 hours.
