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Track your order

Enter the tracking number from your shipping email to see exactly where your parcel is.

Track with your tracking number

You get a tracking number by email when your parcel ships — usually within 1–2 business days (Monday to Friday). Delivery usually takes 6–12 business days total.

The tracking page opens in a new tab on the carrier's own site. Can't find your number? Email support@thecrossboutique.com with your order number and we will look it up for you.

What happens after you order

  1. Order confirmed A confirmation email arrives within a few minutes. If it does not, check your spam folder first.
  2. Prepared and handed to carrier Prepared in 1–2 business days (Monday to Friday). Delivery usually 6–12 business days total (transit 5–10 business days (Monday to Friday)).
  3. On its way The carrier takes it from here. The delivery window is in our shipping policy.
  4. Delivered Not the right fit? You have 30 days from delivery to request a return. See the return & refund policy.
Tracking can take up to 48 hours to show its first scan after dispatch. If nothing has moved after that, contact us and we will chase the carrier for you.
Free US shippingUnited States only. No handling or hidden fees.
30-day returns from deliveryEmail us and we send you the return instructions.
Secure checkoutEncrypted Shopify Checkout — cards and wallets.
Real supportMonday to Friday | 09:00 – 17:00 (PST). We aim to respond to your inquiries within 24 hours.