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Track your order
Enter the tracking number from your shipping email to see exactly where your parcel is.
Track with your tracking number
You get a tracking number by email when your parcel ships — usually within 1–2 business days (Monday to Friday). Delivery usually takes 6–12 business days total.
The tracking page opens in a new tab on the carrier's own site. Can't find your number? Email support@thecrossboutique.com with your order number and we will look it up for you.
What happens after you order
- Order confirmed A confirmation email arrives within a few minutes. If it does not, check your spam folder first.
- Prepared and handed to carrier Prepared in 1–2 business days (Monday to Friday). Delivery usually 6–12 business days total (transit 5–10 business days (Monday to Friday)).
- On its way The carrier takes it from here. The delivery window is in our shipping policy.
- Delivered Not the right fit? You have 30 days from delivery to request a return. See the return & refund policy.
